–Corona Virus Hello to our regular and possible some new readers. Firstly let me apologise for the lack of an article last week. We have been so busy at the shop that I could not even try to find the time to write another article and I am pushing deadlines right now (Friday afternoon at […]
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–Win 7 Upgrade Profiteering Last week I wrote about backup systems and was to complete that article here today. Unfortunately we need to interrupt that series to talk about a more urgent topic – profiteering from the demise of Windows 7 support. Regular readers will already know that Microsoft finally dropped further support for its […]
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Business Support This week we had all the techs, our reception manager and myself all doing overtime again due to the number of customers coming in with Windows 7 devices. When Microsoft makes a change such as dropping all further support for Windows 7 it has far reaching world-wide implications! When you consider that about […]
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Back to School Mid-January has already passed, and we are not far from the going back to school time of the year. This time of the year can cause headaches for families when they try to dissect the IT information flyer that their school has sent home regarding the necessary specs for a school laptop. […]
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Why Backup? This week we will look at a mixed bag of topics, starting with Telstra. I received an interesting email from one of our readers suggesting that Telstra first and foremost had an obligation to their shareholders to maximise their yearly profits. Yes, this is true to an extent. But, you have to ask […]
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Microsoft Office Following on from last weeks’ article where we opened a can of worms, we had better continue here today to talk about all the different versions of Microsoft Office. There have been so many different versions of Office and different license structures that a dedicated article is needed to help dispel myths and […]
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Fake Support Beware Antivirus Site Hacks The response from readers to last weeks’ insurance article has been welcomed. It appears that Cyber Insurance is a hot topic at present, so this hit a cord with many readers. This week, again due to recent customer experiences, we look a little closer at the technical support offered […]
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Do We Need Cyber Insurance? This week we jump left field and look at a new topic that is still focussed directly on the IT arena, the topic of Cyber Insurance. Over the last few weeks I have noticed an increase of calls from our customers inquiring about whether they should take up the offer […]
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Is Your Internet Up To Speed? Rural Internet Connections This week we try to clean up some of the confusion surrounding Internet connections. Unfortunately this is a very subjective and technical topic so I will try to keep things in layman’s terms. It is also due to the technical & subjective nature of Internet connections […]
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The Trouble With Store Cards Purchase not activated This week we look at a slightly off beat topic, but one that several customers have had problems with in the last month. We are going to look at some of the purchases, including gift cards and more often now – software titles that are made from […]
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