21st January 2017 What Does a Warranty Do & Not Do A customer asked me during the week “what is the point of warranty if I have to pay for things to be fixed”. This is a very worthwhile question and in the world of IT the answer seems to confuse a lot of people. This […]
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7th January 2017 Solutions to Stop Losing Data With the start of 2017 the first and most important article that I can write is about safeguarding your own data. There will not be many computer users that this does not apply to except maybe kids and teenagers that do not yet regard previous photos with […]
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10th December 2016 Getting Fed Up and Hanging Up How long has it been since you called a service provider such as a Telco, Insurance Company, Most Government Agencies, Health Care Company, Bank or software company? These are the sort of calls that we dread. And how many times have you pressed different numbers for […]
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Cries of Help as the NBN Rollout Rolls On We are getting lots of cries for help and call outs to help with the implementation of the NBN. Unfortunately from what we are seeing the effective rollout of this service upgrade varies considerably from customer to customer. There are some NBN techs and third party […]
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User Data is Not the Problem This week has been a mixed bag with a lot of different problems needing attention. The NBN rollout in Rockhampton is still causing lots of Internet issues with phone cables getting disturbed in the “in-ground” pits around the city. We are going to see this activity continue for quite […]
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Fixing all your Wi-Fi worries So you have Wi-Fi at your place but it doesn’t always work and sometimes it drops out and you don’t really know if it is working properly. Well today I will attempt to explain the how, why and what to do if this is the case and if you think […]
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CQ’s Internet Service is Now a Bit Sporadic Unless you live in a cupboard you will be aware of the National Broadband Network (NBN) rollout happening in Rockhampton. This is a nationwide scheme and is only costing the Australian taxpayer a measly $30 Billion and is supplying fibre optic cables from our telephone exchanges to […]
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Alma St Medical Up and Running The last two weeks has seen us busy with helping a local business to get back onto their feet after a major incident. That business and incident was the fire that gutted one of our largest local medical practices – Alma Street Medical. The fire at 150 Alma Street […]
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Hard Disk Drives Can Often Die A new financial year is upon us and we are still completing all of the work and new equipment ordered by many of our business customers before June 30. It is always interesting the how varied the work is that we do and in the one week we can […]
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Networking PC’s Vital for Business As we approach the end of another financial year we are seeing lots of businesses wanting an invoice for computers or computer upgrades before June 30. It is a time of the year when we pick up many new business customers and I am often left aghast at how their […]
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