23rd June 2018 A Taxing Time For Upgrades The 30th of June is rapidly approaching and as we know it brings with it the age-old business chant of ‘Tax Time’. For all Australian businesses it spells the last day of the year to possibly spend some money on a business-related expense and claim some or […]
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16th June 2018 Desktop or Laptop For You? A question that I get asked several times every week – “should I get a laptop or a desktop”? Customers are often unsure of which way to go here and ask which is the more reliable device. There is no perfect answer on either account as computer […]
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9th June 2018 Tech Support Needed Now We are now open Saturdays! Why are we doing this? Our industry is mostly about 3 main things – initial purchase, ongoing support and disaster recovery. The initial purchase of a device can usually wait for a few days to get an exact model into stock or to […]
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17th March 2018 Take Time Choosing Passwords We barely have a day go by without needing to reset a password for a customer or without having to go through a sometimes convoluted password recovery process. This inevitably happens when we are swapping a customer across to a new computer or even when an email account […]
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10th March 2018 Switch On With Laptop Options Following on from last weeks’ article about laptop reliability and replacement options, this article will look as other weaknesses that are particular to laptops. One nasty problem that we have seen in particular with Toshiba laptops is that of the screen hinge breaking. It is hard to […]
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3rd March 2018 A Hard Knock Life For Laptops As is often the case, the basis for today’s article comes from events that transpire at our service centre during the week. In this instance I was making a coffee out the back and eavesdropping on the conversation that one of my techs was having over […]
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17th February 2018 Look Out For Phone Scammers Today we talk about phones and I can almost hear the cogs turning – why phones all of a sudden? Because we still have new and existing customers coming through the door every week that have been victim of a phone scam. With the advent of IP […]
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16th December 2017 Looking Back at the Year in IT As we see yet another year rocket to a close it is interesting to look back at some of the newsworthy happenings in IT. While we wonder where the time has gone I see quite a few IT trends either strengthening or weakening and we […]
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4th November 2017 Keys to the Digital Kingdom Following on from last weeks’ article on computer security and loyalty we not look at the upkeep of computer systems themselves from both a personal and a business point of view. In either case you are normally employing a 3rd party entity to do the work. In […]
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28th October 2017 Minimise Risk of Buying Online This week we focus on the security and loyalty risks associated with computers. As the reliance on technology increases so does our need to trust that the information that we put into a computer will not fall into the wrong hands. It is not that long ago […]
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