Kerr Support packages
Setting up a new plant or workshop? Get the skinny from us about the connectivity and control systems you need to bring it all together.
Production losses of hundreds of thousands of dollars can often come down to a $100 hard drive that should have been imaged while working.
Simple, fast and effective flexible move
Creative working space, not noisy, fully equipped and convenient
Simple, fast and effective flexible move
For less than 50 cents per day we can keep a sharp eye on the core health of your desktop PC or laptop.
Moving up the support package ladder, for less than $1 a day we not only give you all of the monitoring and support features of Kerr Core.
This is our top of the tree support package and is specifically for customers that don’t ever want a bad IT surprise.
Kerr Core Support
For less than 50 cents per day we can keep a sharp eye on the core health of your desktop PC or laptop. Our automated monitoring software (AMS) will constantly keep a check of a dozen computer health and performance parameters and raise a flag with one of our IT techs if something is amiss. You can then expect to receive an email or phone call from us seeking your permission to sort the problem. We will also suggest that you call us back to authenticate who we are. At this stage we can either give you an exact quote or we will do further investigation until this can be done. This is our base support package which gives you some peace of mind in an ever dependant IT world. You can add our famous Kerr Backup to this package for an extra once off fee of $120 (normally $180). You want more – refer a friend to any of our support packages and we’ll give you a store credit of the equivalent of 2 months’ worth of their support package!
With the lowering of Solid State Drive (SSD) prices we can also offer a solid and powerful solution in the form of Factory Refurbished Desktop PC’s. These are selected ex-corporate models with i5 or i7 processors and when teamed with a new SSD they run faster and better than new PC of more than twice the price that are currently available in the chain stores. We bundle these ecofriendly PC’s with our own exceptional warranty and they are proving extremely popular.
When it comes to laptops, at Kerr Solutions we recommend and sell several models from the Hewlett Packard (HP) range of business & professional laptops. We have access to all laptop brands; however, we have found the HP business & professional range to be the most reliable, serviceable and highest performing and therefore recommend them as such. To be more specific here – we do not even recommend Laptops from the HP Consumer range as they have proven little better than other brands.
Simply put – we don’t want to make a sale at any price, especially when that price is our reputation. All current laptops (from any manufacturer) ship with varying degrees of junk software & trial software which both complicates their use and makes them run slow from new (affectionately known as Bloatware). As part of our configuration process we remove all this software and find that our laptops boot up in half the time and run at around twice the speed that they did before our work. When you purchase a Laptop from us you are getting a premium product that has been configured for optimum performance and is ready to use from the moment that you turn it on. Every new laptop that leaves our door is configured in such a way that you will not be asked any of the normal multitude of configuration questions.
Further to this we install the latest software & updates that are necessary for normal operation. Included are the latest Windows updates & critical patches, the latest versions of Adobe Acrobat Reader, Adobe Flash Player, Java, either Trend Micro or Avast Anti-virus software & several other software titles that are designed to maximise performance & simplify use. Our sales consultation process will ensure that you have the most hassle-free and positive experience from your new laptop right from the start.
With all the IT hardware that we sell, we go to a lot of trouble to make sure that we are recommending and selling devices that work. There are many brands and products that we simple will not stock because they don’t perform. This is another difference that separates us from a chain store – it is our reputation at risk. We stock specific brands of Computer Screens, Internet Routers, Wireless Access Points, External Hard Drives, Network Cameras, Network Switches, Wi-Fi Adaptors, USB-to-Serial Adaptors, USB Hubs, NAS devices, Display Adaptors, Keyboards & Mice.