Before running Kerr Solutions, Bruce grew up on and help run farms outside of Baralaba and knows all too well the communication challenges that rural people face. The need to keep IT systems simple and robust has always been given top priority at Kerr Solutions. To properly service our extensive rural customer base, we have the experience and the solutions to keep your computers in check. Our technicians are often found West of Rockhampton visiting customers as far out as Longreach and it is often a straightforward process for us to remote control your PC and get it sorted from our service centre in Rockhampton.
We are not into making a sale just for the sake of selling. We don’t push products simply because they have the best margins for the month.
Being so far from town makes Internet communications more important, rather than less important. See us for this vital link to your farm.
Wi-Fi and Microwave
Most farm buildings are too far apart to dig trenches and run cable between them. We have just the ticket for connecting your buildings.
Gensets fried 5 times more computers after the cyclone than Marcia fried with a cyclone! Computers need good clean power and we have it!
We don’t know cattle or cropping – but we sure know software. Proper installation is just the start, data backup is the most important part!
We see a data loss disaster at least once every week. Don’t let this be you, because unlike the weather this is a problem that’s easily controlled.
Sales and Support
At Kerr Solutions we find it an advantage to be independent instead of being part of a franchise or retail chain. We can stock and sell equipment that we know and trust instead of the items that the company accountant is recommending! Without monthly quotas to meet and junk to sell we have gained a loyal customer base that keep coming back once or twice a year for services and every few years for a replacement PC. To stay in business in this industry for over 20 years, we have to care about your computer experience and our reputation. Come in and talk to us before your next computer purchase to save both money and long-term headaches.
If setup properly a satellite Internet service will connect from any part of the country. However, if a 3G/4G signal is available then this type of connection (again, if setup properly) will always be a better solution. Our general rule of thumb is – if you can make a mobile phone call from within the house or even by standing on the roof, then a proper commercial 3G/4G Router and a high gain roof mounted antenna will be excellent.. Read more...
The key here is quality components with specific design. We use a commercial grade router with 2 proper thumb screws for the external antenna leads. There is no point trying to use a router (even the new Telstra Nighthawk) which relies on its own internal antenna as this is a joke compared to a roof mounted design. Please note that the Telstra Nighthawk does have connectors for an external antenna however these connectors are the weak push on (TS-9) type which are highly problematic.
For open plains country a Yagi or box antenna works well. For undulating and hilly country then either a simple Omni antenna or again a box antenna is best. We have done extensive testing and have our favourite models which have proven performance. Again, nothing will work well without roof mounting and good quality low loss antenna leads.
We have put in systems at rural locations outside of Biloela, Baralaba, Duaringa, Dingo, Blackwater, Emerald, Middlemount, Dysart & Clermont that have taken the customers Internet from near unusable to better than town grade ADSL2+, sometimes getting 30-70Mbps download and similar upload speeds.
Wi-Fi and Microwave links
Once we get a good Internet signal to a farm via the above options the next thing is to look at where the Internet is needed. There is often a secondary house or workers cottage or even an office in the shed that also needs Internet. If these buildings have line-of-sight between each other then it is far more efficient and economical to have the one good Internet connection shared with dedicated microwave links between the buildings. This has the added advantage of being able to be setup so that files can be transferred at high speed between the sites – which is great for a single point backup system as well as for shared printers. You can also add surveillance cameras to this system with the one recording device (can be the PC) for the whole farm. Read more...
We have been doing farm Wi-Fi setups for years with our most complex installation being the BettaPork piggery outside of Biloela. This site has one 3G/4G/4GX high gain antenna and commercial grade modem mounted atop their tallest grain silo. It points back to the Telstra towers in Biloela and carries their high-speed Internet signal for the entire farm. From here the Internet is sent over 5 separate microwave links to various buildings and sheds. These microwave links not only carry 24/7 video surveillance data, but they also allow specialist 3 party equipment manufacturers to remote in to tweak / update different machinery from as far afield as Germany. All this communication equipment was deployed in March 2016 and has run all day, every day since.
Our Wi-Fi installations can be as simple as a single point Wireless Access Point (WAP) to supply a solid Wi-Fi signal to all extremities of a large homestead. For this we make sure the standard Wi-Fi component of their Internet router is turned off. We then deploy an enterprise class WAP which literally has 10 times the signal penetration of a standard modem Wi-Fi. We only use brands and models which we have extensively tested and which we believe represent the best performance and reliability in the industry.
In Central Queensland we have been pioneers of introducing proper power protection to computers. Any server, workstation or desktop PC needs a clean, stable power supply. It is for this reason for the last 16 years that we have not sold a single Kerr workstation (let alone a server) without a suitable UPS. This stands for Uninterruptible Power Supply which is a separate device which houses sealed lead acid batteries and power regulation electronics. Read more...
A UPS will not only filter the mains power going through it, but it will also keep your computer equipment running during a power outage for long enough for you to finish some Internet banking or save the work that you are currently doing. These devices are invaluable, and we have even developed 4 categories of protection to suit the customers’ situation.
We provide at the very least a Town UPS with every Kerr PC that we sell.
We then suggest a Rural UPS when you live further away from the suburbs but still have 3 phase power. If you live on a SWER line (Single Wire Earth Return) then you need an even greater level of surge protection. A SWER UPS will even out the voltage supplied to your computer even when you see the room lights dim when someone is using a welder.
If you are off grid or want to use your PC while on genset power, then the Genset UPS is the only model to have. A Genset UPS creates its own proper 240Volt 50Hz full Sine wave output regardless of what your genset is delivering. We have supplied Genset UPS for many rural applications including protecting servers and sensitive electronics at Piggeries and Dairies. In many of these cases the customer still had normal rural power but needed continuity of supply, so a Genset UPS teamed with a genset provided the right solution. Give us a call to discuss your power protection requirements.