Our Strengths and Capabilities....
From home computer that is not working to large corporations with hundreds of machines we can help you.
Our Mission Statement....
Kerr Solutions strives to forge strong partnering relationships with our customers to attain mutually beneficial goals, through the use of information technology as a valuable & reliable business asset.
Our Company Profile....
As of 2018, Kerr Solutions employs 6 full time technicians, a senior technician/workshop manager, an administrative manager & a business manager. We actively pursue growth in the areas of IT sales, repairs and maintenance while offering unparalleled levels of service and support to our existing customers.
The daily operations of Kerr Solutions revolve around a series of business systems and strategies that provide both autonomy and self checks to maintain direction and focus in sync with our mission statement.
The keys to our success are innovation, leadership & adaptation in a field that is constantly changing & evolving. Growth of the business has also been consequential to the image & services our customers experience with the resulting word-of-mouth recommendations as well as the positioning of Kerr Solutions as Central Queensland’s premier IT support company through selective advertising, sponsoring, editorials & company presentation.
The procurement and retention of loyal, energetic & caring employees with initiative, drive & valuable skill sets continues to forge success & admiration in our demanding & rapidly growing industry.
Typically our customers are focused on effectively managing their businesses through quality IT solutions, data security/integrity & great IT systems reliability. They are performance driven & long term focused. Our customers become our best advocates & loyal partners of Kerr Solutions.
Where we started....
I started Kerr Solutions 20 years ago by myself offering sound advice, value for money and a focus on customer satisfaction. With lots of hard work and pioneering many unique and effective solutions within the industry I slowly built Kerr Solutions into the largest IT sales and service centre in Central Queensland. Surrounding myself with a great team and receiving immense support from the local community has also been invaluable in achieving our current success. To acknowledge this, we have also embarked upon a comprehensive plan to show our support for the local community in many areas. As such, we have sponsored Rockhampton Basketball, Tennis Rockhampton, North Rocky Tennis, Cancer Council QLD, RING, Keppel Sands Krabtastic, CQ Mower Racing Club, Emu Park Probus and the Yeppoon Volunteer Coast Guard. I have also written near 400 informative articles (Read Here) for local newspapers to help educate business and home users with a logical and common sense approach to IT. We continue to offer top-notch IT solutions to local, rural and remote business as well as great IT products to the general community.