How Apple Stacks Up Against Regular PC’s Only 5 years ago when you used the ‘Apple’ name in the average Australian household you were referring to a piece of fruit – how things can change! Apple with their iMac (desktop PC), MacBook (laptop), iPad (tablet PC), iPad Mini (mini tablet) & iPhone(mobile phone) have a […]
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Backup and Ease Up Program Overhaul In the last couple of weeks we have seen a larger than usual number of customers joining us with disasters on hand because they have no backup of their important data. It is VERY important to realise that even putting your data on a ‘backup drive’ is not like […]
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How to Switch Off the Scammers Well most of our regular readers will have heard enough about cloud computing from me for now and I know that the Telco’s want me silenced! This week I will touch on two different subjects, the first of which are our own business hours. For the last 16 years […]
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Cloud Computing Not Always Best Solution I have just finished attending the Festival of Innovation – a Thursday event hosted at the Rockhampton Leagues Club. Several guest speakers including the ‘Gadgetguy’ and local business presenters extolling the virtues of our technological age and all things that connect to the Internet. The advantage of these technologies […]
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Find Files in Seconds by Simple Tree Form Last week we talked about what constitutes ‘user data’ and how important it is to keep a backup copy on a device separate to your PC. Today we are looking at the structure and type of your data files. We are often seeing customers bringing in their […]
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Get on the Front Foot and Back-Up Your PC How do you structure and store your important computer files? Firstly the IT industry refers to these files as ‘user data’ and they are mostly comprised of ‘files’ that you create yourself. User data can be simply a bunch of Word documents, Excel spread sheets, emails, […]
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Complex Long-Term Contracts No Guarantee of Customer Service Our article last week was about the plethora of call centre companies (many of which are based off shore) wanting to take your money in exchange for looking after your computer – and the dubious worth of these schemes. This was particularly relevant to home users and […]
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Support choice can prove a real long shot This week we gained another customer due to someone with a phone and an Internet connection based somewhere in the world offering remote support, but this time with a different twist. Often we get new customers that have fallen prey to various phone scams – callers claiming […]
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Hello to any new readers that have not previously seen my ‘Byte Me’ IT articles. Australian Provincial Newspapers has many publications and they have decided, as a group, to pick up my Byte Me articles as a weekly column. My name is Bruce Kerr, I am 46 (almost antique by IT standards) and my company […]
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Hurry, Society to Keep Youth Sane and Safe Where are we going with Information Technology in the next 10 years? Keeping pace with changes in IT is at its all-time hardest right now – there have never been so many new technologies being thrust upon the market. Will this pace of technological innovation slow down […]
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