How to Switch Off the Scammers Well most of our regular readers will have heard enough about cloud computing from me for now and I know that the Telco’s want me silenced! This week I will touch on two different subjects, the first of which are our own business hours. For the last 16 years […]
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Server Myths and Lies Those of you that read last Saturday’s article know that I went to an Innovation Forum – basically a technology expo here in Rocky, pitched at local businesses to provide sound IT advice. It was a great idea hosted by a good organisation but sidelined by the sponsors. I left at […]
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Cloud Computing Not Always Best Solution I have just finished attending the Festival of Innovation – a Thursday event hosted at the Rockhampton Leagues Club. Several guest speakers including the ‘Gadgetguy’ and local business presenters extolling the virtues of our technological age and all things that connect to the Internet. The advantage of these technologies […]
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Find Files in Seconds by Simple Tree Form Last week we talked about what constitutes ‘user data’ and how important it is to keep a backup copy on a device separate to your PC. Today we are looking at the structure and type of your data files. We are often seeing customers bringing in their […]
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Complex Long-Term Contracts No Guarantee of Customer Service Our article last week was about the plethora of call centre companies (many of which are based off shore) wanting to take your money in exchange for looking after your computer – and the dubious worth of these schemes. This was particularly relevant to home users and […]
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Support choice can prove a real long shot This week we gained another customer due to someone with a phone and an Internet connection based somewhere in the world offering remote support, but this time with a different twist. Often we get new customers that have fallen prey to various phone scams – callers claiming […]
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Hello to any new readers that have not previously seen my ‘Byte Me’ IT articles. Australian Provincial Newspapers has many publications and they have decided, as a group, to pick up my Byte Me articles as a weekly column. My name is Bruce Kerr, I am 46 (almost antique by IT standards) and my company […]
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Hurry, Society to Keep Youth Sane and Safe Where are we going with Information Technology in the next 10 years? Keeping pace with changes in IT is at its all-time hardest right now – there have never been so many new technologies being thrust upon the market. Will this pace of technological innovation slow down […]
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When the Expert Help Doesn’t Quite Work A day in IT can mean a big difference. This is certainly the case for a local mechanical business who first called us around 10am one morning with ‘computer problems’. An hour later I was onsite with Brad – one of our computer techs finding an absolute kaleidoscope […]
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Computer Scammer Shreds Couple’s Data This week we have a shocking story provided by an elderly couple from Gracemere who came to us mid-week after a very bad experience. In this case they had received a phone call from a lady claiming that she was from Telstra (this is a different approach to claiming that […]
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